Privacy policy

Welcome to Poche website.

Your privacy is important to us and we recognize that you may have concerns regarding the collection, use, and disclosure of your personally identifiable information (“Personal Information”) which we may gather during your use of the Site and the Services. This Privacy Policy informs you of the information we collect, the way we collect it, and what is done with it. This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Site nor any other companies or persons associated with the Services.


Personal information we collect 
When you order items at the Poche shop, we register your name and address in our system to enable us to send you your order. When collecting personal data from the Poche shop, we ensure that it is always done with your consent, and that you are always informed of exactly what information is collected and why.

We store your information until you ask us to do otherwise. If you do not wish to be our customer anymore and no longer want to receive newsletters, please let us know by e-mail at pochelovesyou@gmail.com or you can unsubscribe from the newsletter at any time by clicking on the link in every newsletter.

We will not disclose your personal information to third parties, including other companies. The company’s management and customer service department have access to the information held about you. We do not store encrypted customer data. We will not sell your e-mail address on to third parties.

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Cookies

Cookies help us personalize your experience with Poche. We use cookies to keep track of how customers are navigating the Site and to allow us to provide you with personalized content. Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Service. When you enter the Site, our web server sends a cookie to your computer which allows us to recognize your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the Site or use the Service, we know that the cookie information relates to you. Some of the cookies used by our Service are served by us, and some are served by third parties who are delivering services on our behalf.

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact Poche

If you have questions or concerns regarding this Privacy Policy, or would like to update your preferences or information we have about you, please contact us at pochelovesyou@gmail.com. We will take reasonable steps to respond to your request.